Enrolments and Marketing Officer

The Illawarra Grammar School (TIGS) is seeking a full-time Enrolments and Marketing Officer to join their dynamic and supportive team. This new position is an excellent opportunity for a collaborative and enthusiastic individual who enjoys the variety and challenge of a fast-paced office, has exceptional interpersonal skills, and an appreciation of building and nurturing stakeholder relationships.

About the role

The Enrolments and Marketing Officer is one of the first points of contact for prospective and new families of TIGS. The role is integral in providing an exceptional customer experience for families – from initial enquiry, to enrolment, and their families as they transition into the TIGS community.  

The Enrolments and Marketing Officer will possess high level administrative skills and the ability to deliver excellent sales and customer contact support. Working closely with the Registrar, they will liaise and provide information to prospective families in a professional and timely manner, showcasing the benefits of a TIGS education, and facilitating a smooth and welcoming enrolment and orientation experience. 

The successful applicant will manage and maintain accurate data throughout the application and enrolment process. They will be professionally presented at all times and will coordinate and support key events such as Open Days, tours and information evenings, applying a customer service-based approach in all interactions.

Selection Criteria

  • Shows a willingness to support the School’s Mission and Values.
  • High level administrative skills, and strong attention to detail.
  • Able to plan and organise work effectively, show initiative and manage competing priorities.
  • Experience working with various software applications including advanced skills in the Microsoft Office suite, particularly MS Excel.
  • Experience working with a CRM (customer relationship management) system.
  • Ability to maintain a high level of confidentiality at all times.
  • A strong communicator with the capacity to build positive relationships with others including parents, families and staff.
  • An agile mindset with a flexible approach to shift priorities as required.
  • Excellent written and verbal communication skills.
  • Ability to negotiate effectively, think laterally and offer creative solutions when required.
  • Works well independently as well as collaboratively as part of a team.
  • Tertiary qualifications and/or experience in a similar role, or in the education industry are preferred however not essential.

About TIGS

Welcoming families from across the Illawarra region for more than 60 years, the Illawarra Grammar School is a co-educational Anglican school for children aged 3 years through to Year 12, centrally located in Wollongong. 

With opportunities to grow far beyond the curriculum, TIGS takes students from strength to strength, in life and in learning. Stretching minds, training bodies, caring for others and growing in character, our students grow stronger each day.

We believe that a good education is not solely about examination scores. School should be about much more than a number. A TIGS education prepares a new generation of leaders with a set of skills and intelligences that a curriculum education alone cannot provide.

The Illawarra and the world need strong leaders. Strong leaders need a strong school. TIGS strong.

Our Mission Statement

The achievement of Academic excellence in a Caring environment that is founded on Christian belief and behaviour, so that students are equipped to act with wisdom, compassion and justice as faithful stewards of our world.

Additional information

This position will necessitate some out-of-hours work on weekends and evenings as required.

Employment will be subject to the provisions of the Independent Schools NSW (Support and Operational Staff) Multi-Enterprise Agreement 2021 or any industrial agreement that replaces that award.

The successful applicant for this position will be required to hold a current NSW Working with Children Check clearance.

Applicants must be Australian citizens, permanent residents, or hold a visa with appropriate working rights.


Application Close

4.00pm Wednesdsay 30 November 2022

How to apply

1. Complete TIGS Job Application Cover Sheet

2. Prepare cover letter and resume

If applicable, the cover letter should address the selection criteria and your resume will contain a brief description of your employment history, along with an outline of achievements, education background, and qualifications obtained.

3. Provide three referees

Referees nominated should be readily accessible and advised by the applicant so they may be contacted by the School. Two should be known to the applicant professionally and it is preferred that one be from a Minister of Religion.

4. For academic positions, provide proof of academic qualifications

  1. A copy of all academic transcripts/qualifications is required with your application. Qualifications gained outside of Australia must be recognised by the NSW Educations Standards Authority (NESA), or equivalent authority.
  2. Philosophical and pedagogical statement. This document will outline your stance in relation to the position, allowing the demonstration of alignment between your own world view and the School’s Statement of Mission and Values.
  3. Up-to-date statements of service.
  4. Evidence of accreditation with the NSW Institute of Teachers (for those qualified after October 2004).
  5. Proof of accreditation (an accreditation card, a letter from the NSW Institute of Teachers) or proof of employment as a teacher in NSW within the last five years.

5. Apply and submit all documentation


Applications will be forwarded via email to the Principal’s Office.

In applying for employment at TIGS, you will be providing the School with personal information.

Please refer to our Privacy Policy and Employment Collection Notice for more information.

Please note: Applicants must have a current clearance to work with children or make an application before commencing any employment with The Illawarra Grammar School. For details on how to make your application please visit NSW Office of the Children’s Guardian.


For more information please email Mrs Cheetham: ncheetham@tigs.nsw.edu.au